Start with the size chart on each product page. Take these measurements before ordering:

• Waist: around your body just below the belly button, where your pants naturally sit
• Hips: around the widest part
• Thigh: around the fullest part of your thigh
• Outseam / length: from the top of the waistband to the bottom of the hem (along the outer side of the leg)

For tops, also measure:

• Chest: around the fullest part, tape flat and level
• Shoulders: straight across your back, edge to edge
• Sleeve length: from shoulder seam to end of sleeve

If you've ordered before, measure again. We recently updated our sizing to better align with US standards. Your previous size may no longer be correct.

If you're between sizes on pants, size up for a relaxed fit or stay true to size for a cleaner silhouette. When in doubt, email us with your measurements and we'll point you in the right direction.

After our recent sizing update, yes. They're designed to match true US sizing. That said, fit varies by style. The Shinu has a more structured fit while the Kireina runs more relaxed. Check the individual product page for fit notes specific to that style.

The safest approach: measure your waist and hips, and compare directly to the size chart before ordering.

Estimated Delivery, in business days:

USA:

• Standard:
  

- West Coast & non-mainland US: 1-5

- East Coast / Central US: 5-10

• USA Express: 1-2 (processed same day if purchased before 11 AM PST / 2 PM EST)

International:

• Canada: 8-20
• Europe: 8-20
• Australia / New Zealand: 10-20
• Other countries: 10-25

USA

• Free on orders over $85
• Standard: $9.95
• Express (2-day): rate shown at checkout
• Remote US locations (Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands, etc.): $49.95 flat rate. Express not available.

Package protection: optional, added at checkout, US orders only. Covers your return shipping if you send something back.

International

• Most locations: $9.95
• Some locations are higher, the rate for your country will show at checkout.

Import duties and customs fees are the responsibility of the recipient. We'd recommend checking with your local customs office if you're unsure what to expect.

Yes. We ship to most countries worldwide. Due to high shipping costs, we're currently unable to serve a number of locations. If your country isn't available at checkout, it's likely on the exclusions list.

For the full list of countries we can't currently ship to, or to ask about your specific location, email us at info@kidoriman.com.

Possibly. Import taxes and customs fees are set by your country's customs office and are the responsibility of the recipient. We have no control over these charges.

If you refuse delivery because of customs fees, the order is not eligible for a refund or replacement.

We recommend checking with your local post office or customs authority before ordering if you're unsure what to expect.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo. All prices are in USD. Cash on delivery is not available.

Installment payment options are available with Shop Pay. Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

Yes, but only within 24 hours of placing it, and only if it hasn't shipped yet. We often fulfill orders within a few hours, so the sooner you reach out the better.

Email info@kidoriman.com as soon as possible with your order number. Once an order has shipped, we can no longer modify or cancel it, you'll need to receive it first, then follow the return process.

Bundles let you pick multiple items at a better combined price. You select the products and sizes you want, and the discount is applied automatically at checkout. No code needed.

Bundles can be returned in part. See Returns below.

You have 90 days from the day your order ships to return or exchange. Items must be unused, in the same condition you received them, with tags attached.

You can choose an exchange, store credit, or a refund to your original payment method.

Go to returns.kidoriman.com.

Enter your order number and the email or zip code used at checkout, then pick your items and what you want back. Everything happens in the portal. 

Exchange. Swap for a different size, color, or a different product entirely. Browse the full site and apply your return value at checkout. If the new item costs more, you pay the difference. If it costs less, the remainder stays as store credit.

Store credit. Issued as a gift card. Use it any time, on anything.

Refund. Back to your original payment method.

US orders: if you added package protection at checkout, your return shipping is covered. If you didn't, a flat handling fee applies, set at the rate in effect on the day you start your return. The amount is shown in the portal before you confirm. Package protection doesn't exempt your order from final sale or other store policies.

International orders: prepaid labels and package protection aren't available outside the US, so return shipping is at your cost.

International orders: return shipping is at your cost. Prepaid labels and package protection aren't available outside the US. 

Original shipping fees are non-refundable.

1. Pack the items securely. Use the original packaging if you still have it.
2. Attach the label from the portal.
3. Drop the package off within 28 days at your nearest carrier location.

Start your return in the portal at returns.kidoriman.com, then:

1. Pack the item securely with the packing slip from the portal inside.
2. Ship using a method with tracking and insurance.
3. Label the parcel RETURNED GOODS to help avoid customs charges.
4. Email your tracking number and order number to returns@kidoriman.com so we know it's on the way and can track it.

Ship to:
Kidoriman
1715 Rosecrans Ave.
Gardena, CA 90249
United States

You're responsible for any taxes, duties, and clearance charges. Keep your return receipt until your refund is processed. If you refuse to pay duties and taxes on delivery, the cost of returning the parcel to us comes out of your refund.

Don't ship it back. Start a return in the portal returns.kidoriman.com, pick the reason, and upload a photo or short video.

Choose a replacement, store credit, or a full refund. Keep the item.

This covers manufacturing defects, damage on arrival, the wrong item, and the wrong size shipped. Report it within 30 days of delivery. 

Original shipping fees aren't refunded. 

Yes. Return any item on its own. Refunds are issued at the discounted price you actually paid for that item, not the full retail price.

US returns: your refund is issued as soon as the carrier scans your package, so you don't wait for it to reach us. It can take 3 to 10 business days to appear in your account, depending on your bank.

International returns: we refund once your parcel reaches us and we've checked the items. Transit usually takes 2 to 4 weeks. 

No. All returns must be sent by mail. Our facility isn't open to the public for drop-offs or order pickups.

• Machine wash cold, delicate cycle
• No bleach
• Wash separately from towels or anything that sheds, lint sticks to these fabrics
• Hang dry to prevent shrinkage

Some shrinkage after the first wash is normal.

• Hand wash only, turned inside out
• Cold water, no bleach or harsh chemicals
• Do not wring
• Hang dry in the shade
• If ironing is needed, use low heat on the reverse side only

Monday to Friday, business hours. If you reach out on a weekend or holiday, we'll get back to you the next business day, usually within 1–2 business days.

Email: info@kidoriman.com. Include your order number if you have one.

Yes. Sign up for email and get 10% off your first order. You can find the signup form on our website footer.